Harbour Towage

Wide Bay Shipping Services

Provides harbour towage services in regional Australian ports. Thanks to our local knowledge, experienced personnel and tailor-made vessels, we provide the safest, most reliable and cost-effective solutions to our shipping customers. We have full industry awareness of the operations we undertake and the ability to provide a quality service to our clients.

WBSS is one of Australia’s premier towage providers with over 55 years of marine experience.

WBSS utilise the training capability of SeaWays and are proud to have trained masters in the SeaWays system. WBSS support training masters capable of providing mentoring and on the job training to junior and upcoming masters.

For a successful outcome to your marine operations utilise our experience and knowledge to deliver safe and efficient solutions.

Amended UK Standard Condition for Towage and Other Services



OUR WORKPLACE CULTURE

Our workplace culture is the envy of the industry. Many of our staff have been with us for over 30 years and in several cases, the second generation of families are now working for the “family”. The advantages of our culture are significant. We enjoy a workplace that is free of disputation and discrimination. We consistently score the highest grades on customer satisfaction and our staff attitude provides a flexibility and responsiveness in our service that none of our competitors can match.

SIMPLE AND TRANSPARENT

Our towage charging structures are simple and transparent with the lowest penalties in the industry.
We want the customers to have no surprises. Our loyal customers in the other ports value this approach to pricing and we are confident that yours will also.

REGIONAL PORT SPECIALIST

We are a regional port specialist towage provider. Our expertise and industry-leading track-record is for service in smaller regional ports. In all of the ports we operate, we have partnered with stakeholders to grow the port business and this has made an exceptional contribution. Our customers benefit from having a towage provider that truly recognises its role as a member of the supply chain.

GUARANTEE OF UNINTERRUPTED SUPPLY AND CONTINUITY OF SERVICE

Our track-record of uninterrupted supply and continuity of service for more than 55 years is impeccable and considered a benchmark of reliability in the industry.

COMPLIANCE AND THE HIGHEST STANDARDS

Our business and operations comply with the standards ISO 9001 Quality Management Systems, ISO 14001 Environmental Management Systems, ISO 31000 Risk Management and ISO 45001 Occupational Health and Safety. Our crew are trained to international standards and accredited through SeaWays Tug Master training standards.